Corporate Account Terms

The Company accepts these terms when an authorized administrator registers the Company, accepts an invitation, or uses the corporate account after being shown these terms. The administrator confirms that the Company is a valid organization, that the information submitted is accurate, and that they can bind the Company.

Orionis or a participating property may require business-registration, tax, billing, or credit information before activating features. Approval of a corporate account does not require any property to offer credit, inventory, or a negotiated rate.

The Company controls who may administer the account, make or approve bookings, travel under the account, and view company information. It is responsible for keeping memberships and permissions current, obtaining authority to provide member and traveler details, and promptly removing access that is no longer required. Actions taken through an authorized account are treated as Company instructions unless the Company has already notified Orionis of unauthorized access.

A negotiated rate is offered by the participating property and applies only to the eligible Company, properties, room types, travelers, dates, occupancy, and booking conditions shown. Public or promotional rates may sometimes be lower. A negotiated rate does not guarantee availability and cannot be combined with another discount unless the offer says so.

The Company must keep non-public negotiated rates, credit terms, and commercial conditions confidential and share them only with employees, advisers, and booking agents who need them for Company travel and are required to protect them. The Company must not publish, resell, or make a negotiated rate available to an unauthorized person.

Each confirmed booking creates an accommodation contract between the traveler or Company, as identified during booking, and the property. The property is responsible for the stay, property facilities, safety, and on-site services. Orionis provides the platform used to search, book, communicate, and record payment, but does not operate the property. The Company must ensure that travelers receive and follow the property's booking conditions and house rules.

Where a property approves direct billing or central billing, the Company is responsible for all authorized charges allocated to its account, including accommodation, approved extras, taxes, cancellation fees, no-show fees, and other amounts disclosed during booking. The applicable agreement or account record states the credit limit, billing cycle, payment method, and due date.

The Company must review invoices promptly and give enough detail to investigate a disputed item. It must pay undisputed amounts when due. A property may reduce or withdraw credit, require prepayment, decline a booking that would exceed the credit limit, or suspend further direct billing for overdue amounts, subject to the applicable agreement and law.

The Company may configure spend limits, permitted rates, advance-booking rules, approvers, and other travel controls. These controls support the Company's internal process but do not replace its own supervision. The Company is responsible for configuration, approval decisions, and any booking an authorized user makes. Orionis will apply configured controls with reasonable care but does not guarantee that a control addresses every Company policy or legal requirement.

The cancellation and change terms shown before confirmation apply to each booking. The Company is responsible for cancellation and no-show charges incurred by its authorized travelers. Approved refunds are returned or credited using the original billing arrangement where possible. Processing time may depend on the property, payment provider, card issuer, or Company billing cycle.

The Company must protect credentials and authentication devices, use individual accounts, and notify Orionis promptly of suspected unauthorized access. It must not use the corporate account for personal resale, fraudulent or speculative bookings, unlawful discrimination, scraping, security interference, impersonation, or any activity that violates law or another person's rights. Orionis may investigate suspected misuse and restrict the affected access while it protects the platform and its users.

The Company must have a lawful basis and give required notices before adding members or providing traveler information. Orionis handles personal data as described in its privacy notice. A participating property receives the information needed to provide a booking and acts under its own privacy obligations. The Company must not place unnecessary sensitive information in booking notes, messages, or custom fields.

Orionis will provide the corporate-account features with reasonable skill and care but does not guarantee uninterrupted access, continuous availability of a property or rate, or the performance of a property, payment provider, or other third party. The platform may be unavailable for maintenance, security work, provider outages, or events outside Orionis's reasonable control. Rights that cannot lawfully be excluded remain unaffected.

To the extent permitted by law, neither Orionis nor the Company is liable to the other for indirect, incidental, special, punitive, or consequential loss, or for lost profits, revenue, goodwill, or anticipated savings. Orionis's total aggregate liability arising from the corporate account is limited to the platform fees paid by the Company to Orionis during the 12 months before the event giving rise to the claim. If the Company paid no platform fees to Orionis, the limit is NGN 100,000.

These limits do not apply to fraud, wilful misconduct, death or personal injury caused by negligence, the Company's payment obligations, misuse of intellectual property or confidential information, or liability that applicable law does not permit a party to limit. A property's liability for accommodation or direct-billing services is governed by the Company's agreement with that property.

The Company may stop using the corporate account and request closure after paying outstanding amounts. Orionis may suspend or close the account for material breach, fraud, security risk, unlawful use, prolonged inactivity, or where continued service would violate law. Where practicable, Orionis will give notice and an opportunity to remedy the issue. Closure does not cancel confirmed bookings or remove amounts already owed, and terms that are intended to survive remain effective.

Orionis may update these terms with reasonable notice. A material change will apply from the stated effective date and will not override a signed property or credit agreement. If the Company does not accept a material change, it may stop using and close the account before that date, subject to confirmed bookings and outstanding amounts.

These terms are governed by the laws of the Federal Republic of Nigeria. The parties will first try in good faith to resolve a dispute through authorized representatives within 30 days after written notice. If they cannot, the courts of competent jurisdiction in Nigeria have exclusive jurisdiction. A separate signed agreement with a property may provide a different process for disputes arising from that agreement.